Acceptable Use Policy

SkinBox exists to let s&box players trade cosmetic items with less friction than the Steam Community Market. Anything that undermines that goal — or hurts other users — is not allowed. Violations can result in listing removal, account suspension, permanent ban, wallet forfeiture, and in some cases referral to law enforcement.

Zero-tolerance violations

• Listing items you do not own or have no authority to sell.
• Selling items obtained via account theft, phishing, API key theft, or any other form of unauthorized access.
• Using SkinBox to launder funds, evade sanctions, or convert stolen crypto into cash.
• Selling items that depict or glorify illegal activity, sexual content involving minors, or credible threats of violence.
• Harassing other users, SkinBox staff, or our support team.
• Attempting to bypass a ban by creating a new account.

Market integrity violations

• Wash trading (buying your own listings to inflate volume or price).
• Coordinated price manipulation with other users.
• Listing the same item on SkinBox and elsewhere, then cancelling the SkinBox listing after a buyer locks it.
• Creating "ghost" listings you have no intention of filling.
• Misrepresenting item quality, float, pattern, or collection.

Technical violations

• Scraping SkinBox at a rate above the rate-limit, or circumventing the rate-limit.
• Reverse-engineering our API or extension to find unpublished endpoints.
• Uploading malware, exploits, or code that targets other users.
• Probing the site for security vulnerabilities without permission. If you find one, report it to [email protected].
• Running automated bidding bots on auctions.

Communication violations

• Spamming chat, reviews, or the marketplace listing descriptions.
• Posting phishing links or fake support addresses.
• Impersonating SkinBox staff, other users, or Facepunch employees.
• Leaking private information about other users ("doxing").

Consequences

• First technical violation: warning + listing removal.
• First market-integrity violation: 7-day suspension + affected listings reversed.
• Zero-tolerance violation: permanent ban + wallet freeze + potential legal action.

Appeals: [email protected]. We will review but are not obligated to reinstate an account.